Cookie Policy
1. Introduction
This Cookie Policy explains how Castle View Surgery (“we”, “our”, “us”) uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the site recognise your device and improve your browsing experience by remembering your preferences and activity.
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function correctly — for example, enabling page navigation and access to secure areas.
Performance & Analytics Cookies
We use these cookies (such as Google Analytics) to collect anonymous data about how visitors use our website. This helps us improve functionality, content, and overall user experience.
Functional Cookies
These remember your choices — such as language settings or forms you’ve previously completed — to provide a more personalised experience.
Advertising & Third-Party Cookies
Occasionally, we may use cookies to deliver targeted advertisements or track the effectiveness of marketing campaigns. These cookies may be set by third-party services we use (such as Google Ads or Facebook Pixel).
4. How We Use the Information
The information collected by cookies helps us:
Ensure the website operates securely and efficiently.
Analyse website performance and visitor trends.
Improve our website’s content and usability.
Provide relevant advertisements (if applicable).
We do not use cookies to collect personal information such as names or contact details unless you voluntarily provide it via forms.
5. Managing Cookies
You can manage or disable cookies at any time through your browser settings. However, please note that disabling certain cookies may affect website performance or limit access to some features.
For instructions on how to adjust your cookie settings, visit your browser’s help page (e.g., Chrome, Safari, Firefox, Edge).
6. Third-Party Services
Some cookies on our website may be placed by third-party service providers that we use to enhance website functionality or measure performance. These third parties are subject to their own privacy and cookie policies.
7. Changes to This Policy
We may update this Cookie Policy occasionally to reflect changes in technology, law, or our website’s features. Any updates will be posted on this page with the revised date at the top.
8. Contact Us
If you have any questions about our use of cookies, please contact us at:
Castle View Surgery
70 North Rd, Durham DH1 4SQ, United Kingdom
Phone: 01913 848 481
Email: reception@castleviewsurgery.co.uk